Our approach to the office and remote work is hybrid-first. We want everyone to have 💪Ownership over where they work and how they get their work done — we believe operating a hybrid-first model is the best way to achieve that. This will mean different things for different organisations, but our definition at Charlie is:

<aside> ✌️ We aim to optimise for office and remote working to be valued equally, and to be equally valuable.

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There are 3 ways of working that sit within hybrid-first. We cover off all 3 in this policy

<aside> 🏢 Office working

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<aside> 🏠 Remote working

(what we call working in the UK from anywhere that isn’t the office)

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<aside> 🌍 Nomad working

(what we call working outside of the UK in any timezone)

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We always use our principle of 🔀Structured flexibility to design our policies. We know this is particularly important when considering our hybrid-first policy for a few reasons:

1. We want people to feel confident and clear how to take advantage of it
2. Because we’ve chosen a hybrid-first approach, we need to make sure that our guidance for nomad working doesn’t have an unfairly negative impact on those who are office working or vice versa. It’s all about balance!

What’s our general approach to hybrid-first working at Charlie? ✨

• We have no set number of days that you need to be in the office
• Wherever you’re choosing to work from must be an environment where you can work well (e.g. have minimal distractions, have good enough internet for collaboration etc.). If this isn’t the case we’ll ask that you book it off as holiday
• Our decision to not be fully remote is because we still strongly believe in the power of spending time together in person to foster a sense of belonging and to build meaningful relationships that allow us to do our jobs better
  • This is why we still have 2 compulsory whole company meet-ups every year; these are booked in far in advance to make sure as many people as possible can attend
  • We have 3 function meet-up per year (in Q1, Q2, and Q3) which are organised by your function lead
  • We also have an optional Charlie Connect Day once a year (in Q4) that you can use to meet up with your team/squad instead of your function

So how does remote working work? ✨

As defined above, our definition of remote working is when you’re working anywhere from the UK that isn’t the office. This could be from home in London, from a cafe, other Second Home locations, from Wales for a week, if you live in Edinburgh as your main home… You get the idea! You can work remotely as much as you like (aside from the company and function meetups listed above).

And how does nomad working work? ✨